This Privacy Policy describes how Cappelli and Son automotive (“we,” “us,” “our”) collects, uses, shares, and protects personal information in connection with your use of our SMS/text messaging services, including communications sent through our automated text messaging app.
By providing your mobile phone number and opting in to receive text messages from us, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described below.
01 Information We Collect
We collect the following personal information when you opt in to receive SMS/text messages from us:
- Mobile phone number (required to send messages)
- Name (if provided)
- Other contact information (e.g., email address, if provided)
- Communication data such as message content, delivery status, and any replies you send
We may also collect information through forms, website interactions, or other means where contact information is submitted.
02 How We Collect Information
Information is collected in the following ways:
- Through forms on our website where you submit your phone number
- When you text a keyword or otherwise opt in via SMS
- In person at point of sale or during service interactions
- Via email or other contact methods where you voluntarily provide your number
We explicitly gather consent to send text messages before any messaging begins.
03 Why We Collect and Use This Information
We use your information for the following purposes:
- Sending text notifications, reminders, appointment confirmations, updates, and promotions
- Responding to your replies or requests via text
- Improving our messaging services and customer support
- Complying with SMS communication regulations
Your mobile number and associated consent are used solely for these purposes.
04 Consent and Opt-In
By providing your phone number and opting in, you consent to receive SMS/text messages from us. Message and data rates may apply based on your mobile carrier’s plan. Message frequency may vary.
You can opt out at any time (see Opt-Out below).
05 Opt-Out/Unsubscribe
You can stop receiving SMS/text messages at any time by replying:
After you opt out, we will only send a confirmation message that the opt-out request has been processed. No further messages will be sent unless you opt in again.
06 Sharing Your Information
We do not sell or share your mobile phone number or opt-in consent with third parties for marketing or promotional purposes.
We may share your information with trusted third-party service providers who help us operate our messaging service (e.g., SMS platform providers, payment processors), but mobile opt-in and consent information is not shared with any third party for promotional purposes.
07 Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic communication is completely secure — SMS/text messages cannot be guaranteed secure.
08 Data Retention
We retain your mobile number and related information only as long as necessary to provide our SMS services and fulfill the purposes outlined in this policy, or as permitted by law.
09 International Users
Our services are intended for users in Florida and follow applicable laws in those regions.
10 Your Rights & Choices
You have the right to:
- Opt out of SMS communications at any time
- Request removal of your contact information from our messaging list
- Contact us for questions about this Privacy Policy
To exercise these rights, email us at: cappelliandson@gmail.com
Or call: 954-388-9208
11 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy with a new “Last Updated” date.
12 Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at: